CONTACT US

Vibro Sculpt

Access the Vibro Sculpt Help Center for FAQs, product support, and order assistance. Get answers fast and manage your subscriptions.

Vibro Sculpt Help Center | Customer Support

What is your return policy?

How long does a return process take?

How long does an exchange process take?

How does your 90-day money-back guarantee work?

How can I return or exchange an item?

What happens if I don’t return everything in my order?

Returns & Exchanges

Shipping Policy

When will my order be shipped?

How long does delivery take?

Can I change or fix my shipping address?

What if my order shows as delivered, but I don’t have it?

What if my package is lost or stolen?

Which shipping companies do you use?

How much is your shipping fee?

Do you ship worldwide?

Do you have physical stores?

What happens if the carrier cannot deliver the order?

Shipping & Delivery

How do you keep payment information safe?

What payment methods do you accept?

When will my order be charged?

Why was I charged twice?

What should I do if the page is freezing?

How do I pay using a gift card?

How do I apply a promo code?

How are chargebacks and disputes handled?

Payments

What’s a recurring subscription?

Can I cancel a subscription after it's been shipped?

Can I change the frequency of my shipments after I placed my initial order?

Can I pause my subscription if I’m out of town or need a break?

Can I cancel my subscription anytime?

What is your early cancellation policy?

Is my subscription order eligible for other discounts?

Can I Return Multiple Recurring Orders from My Subscription?

Subscription Program

Promotional Policy

Free Gift Policy

Free Gift Return Policy

Guarantee Policy

Missing Items Policy

Stalled Shipment Policy

Terms & Conditions

What are the main differences between Vibro Sculpt and Vibro Sculpt Pro?

How long can I use the devices on my body?

Are the devices FDA Registered?

How often should I use these devices?

How can I identify the counterfeits?

Are there areas that are trickier to target compared to others?

Can I use both devices on all body areas?

Does the voltage change in countries like Asia and Europe?

Device Specifications

What is Vibro Sculpt?

How does Vibro Sculpt work?

Is Vibro Sculpt wireless?

How do I clean and maintain Vibro Sculpt?

Can I use it if I have sensitive skin?

What is Vibro Sculpt Pro?

How does Vibro Sculpt Pro work?

How long does Vibro Sculpt Pro take to charge?

Is Vibro Sculpt Pro wireless?

How do I clean and maintain Vibro Sculpt Pro?

Vibro Sculpt Pro

In what order do I apply the gels or oils?

How do I know which gel to use and where to apply it?

Can I apply two different gels or oils at the same time?

Do the gels or oils leave stains?

Can I use the gels or oils on my face?

Are the gels and oils safe for all skin types?

What is the Vitamin C Oil and what are its benefits?

Why should I use the Vitamin C Oil instead of my usual body oil?

What is the Retinol Oil and what are its benefits?

How should I use the Retinol Oil for best results?

What is the Smooth Gel and what are its benefits?

What is the Sculpt Gel and what are its benefits?

Gels & Oils

Is there a difference between the Pro Pads and Original Pads?

What are the differences between the Contour Pads?

When should I wash the Contour Pads?

When should I replace the Contour Pads?

How do I wash the Contour Pads?

What are the benefits of the Sculpting Pads?

When should I wash the Sculpting Pads?

When should I replace the Sculpting Pads?

How do I wash the Sculpting Pads?

Device Pads

Find all you need regarding our return policies and processes

If you need info on delivery times and procedures

Paying for your purchase made easy, simple & safe!

Start benefiting from our subscription program

Find information on terms and condition of our promos

All articles

Categories